Refund Policy

At Notion Design, we strive to provide our customers with the highest level of satisfaction when it comes to our luxury watches. If for any reason you are not completely satisfied with your purchase, we offer a refund or exchange policy within 14 days of delivery.

To be eligible for a refund or exchange, the watch must be returned in its original condition and packaging, including all original accessories and materials. The watch must not have been used or worn.

To initiate a refund or exchange, please contact our customer service team by email in hi@notiondesign.net. They will guide you through the process and provide you with the necessary return shipping information.

Once the returned watch has been received and evaluated, we will process your request for a refund or exchange. Refunds will be issued to the original payment method within 10-15 days.

We are committed to providing our customers with the best possible shopping experience, and we hope that you will be completely satisfied with your purchase. However, if for any reason you are not, we are here to help and make it right.